Privacy statement

Introduction

At Cambridge Eye Trust, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

What personal information is held about you and how do we use it?

Information that you provide to us:

Cambridge Eye Trust collects personal data in the course of its day-to-day work. The nature of this work is outlined below, together with a summary of the data collected and the legal basis for processing.

The personal information we collect from you when you order registrations or have a query about the Cambridge Eye Trust may include name, email address, postal address, telephone number, and job title.

Information gained through third parties

Cambridge Eye Trust collects contact details from various public access routes including but not limited to the internet and publications. We do not hold private patient information about patients.

We will use this personal information:

To fulfill our obligations to the registered users of our products and services. The legal basis for processing your personal information is to meet obligations ‘the Contractual Need’. To send you personalised communications for which you have asked or may be of interest to you. These may include information about our meetings, social events, publications or ophthalmology relevant information. The legal basis for processing your personal information for this purpose is ‘Legitimate Interest’. Cambridge Eye Trust ensure the communications are relevant to you, with no significant effect on you or your rights. The legal basis for processing your personal information for this purpose is ‘Legitimate Interest’. This personal information will not be made available to third-party recipients for direct marketing of their products or services.

How will my personal information be shared?

We share information, including personal information, with a trusted third-party service provider that we use to provide Trust and Symposium event management

Details:

Healthology Ltd

Contact: Louise Richards

Email: louise@healthology.eu, Tel: +44 (0) 7950 273790

We do not permit our third-party service provider to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.
Cambridge Eye Trust will, in certain circumstances, disclose your personal information if required to do so by law.
The lists of categories for our third-party recipient manages are as follows:

  • Consultancy
  • Conference venues – (only list of names)
  • Event management
  • e-communications management including websites
  • Marketing and public relations

You can opt out of having your information shared with this third party at the point at which you share it with us and when you receive any subsequent communication from us or them.

How long will you retain my personal information?

We will retain and process your personal information for as long as necessary to provide the product or service that you’ve elected to receive from us.

For personal information used by us for our own direct marketing purposes, we will retain the data while accurate or responsive and, if not, no longer actively use after 10 years.

How is my personal information kept secure?

Cambridge Eye Trust is committed to protecting the security of your personal information. We will use a variety of security technologies and procedures to protect your personal information from unauthorised access, use, or disclosure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Cambridge Eye Trust secures the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. Cambridge Eye Trust ensures personal information is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol, when transmitted to other websites. We have all our websites using SSL protocol.

What are my choices with my personal information?
Cambridge Eye Trust is committed to enable you to control how your data is used and processed. You can review, edit, or delete your personal information by contacting us directly at louise@healthology.eu, by telephone, or via postal communication to the contact details provided in the section “Contact Us”.

Your rights concerning your personal information are:

You can ask about the personal information we hold about you and we will show you.

  • You can ask us to correct your personal information, and we will update the details and inform you when completed.
  • You can object to your data being processed, and we will stop processing your data once it is no longer required to fulfil our contractual or legal obligations.
  • You can object to receiving direct marketing communications from us, and we will stop all communications by channel (email, post, telephone, or SMS) or within certain subject areas. Additionally, any direct marketing communications you receive from us will always include a clear, simple method to ‘opt-out’ of future communications by channel.
  • You can ask for your personal information to be erased once no longer required for performance of contract or legal obligations, which we will complete bar keeping the minimal personal details to ensure we do not contact you again. Any request by you to discontinue the use of your personal information by third parties for commercial data information will be completed.

Your right to make a complaint to the Information Commissioner Office

You are entitled to make a complaint to the Information Commissioner Office (www.ico.org.uk).

Changes to this Policy
From time to time, Cambridge Eye Trust will update this Privacy Policy to reflect Trust and customer feedback. You are invited to review this policy on a regular basis to keep yourself aware of how Cambridge Eye Trust protects your information.

We welcome your comments on this Privacy Policy or our privacy practices. Please contact us by email at nicholas.Sarkies@nhs.net or telephone at: +44(0) 7950 273790, our address is:
The Cambridge Eye Trust
A Registered Charity
(Charity No 265140)
Wistow
The Green
Hilton
Huntingdon
Cambs PE28 9NB

If you wish to change how we process your data or update your marketing communication preferences, then please Email: louise@healthology.eu

Contact Preferences
Thank you for your interest in our products or services. If at any time in the future you wish to discontinue, then simply email louise@healthology.eu and let us know which product or service you’d like us to stop.

Cambridge Eye Trust may wish to contact you about related ophthalmology events and services If you would prefer not to receive these communications, please email: louise@healthology.eu

GDPR Data Processing Preferences

Except for fulfilling our contractual obligation for any product or service you’ve requested or purchased, if you would prefer that we do not process your data as set out in this Privacy Policy, then please email: louise@healthology.eu.